Tying organizational health to performance
An organization’s health – how well it aligns around a common direction, adapts to external shifts, executes with excellence, and renews itself to sustainably achieve performance aspirations – is the best predictor of its long-term financial and operational performance. Healthy organizations are 3x more likely to outperform unhealthy ones – across industries.
However, many leaders overlook organizational health because it’s difficult to measure and improve. McKinsey helps clients define their aspirations, assess their current health, and architect and implement advancements to reach their goals. We bring 20+ years of practical and proven expertise, an analytically rigorous approach, and a holistic mindset that have helped more than 2,600 clients improve their health and performance.
Benefits
Our approach to Organizational Health helps drive long-term performance by fundamentally changing and improving how organizations are run:
Time-tested, data-driven approach
McKinsey invented the concept of organizational health and tools to measure it 20 years ago. 2,600 clients and 8M+ survey respondents later, we’re still leading, in part because we continually invest in refreshing our methodology – recently doubling down on elements of leadership, working norms, tech enablement, decision making, DE&I, and more
Deep industry expertise
We bring a deep understanding of your business and industry. Our organizational health experts work side-by-side with industry leaders to take your organization’s specific context into consideration when developing tailored health improvement journeys
Focused on sustainable performance
We help you pull practical levers that fundamentally transform how work gets done, changing mindsets and behaviors and instilling a culture of continuous improvement. This ultimately improves the employee experience, productivity, wellbeing, resilience, retention, and ultimately performance
Organizational Health Index by the numbers
OHI Methodology
Determine your overall OHI score
The OHI score is a leading indicator of sustained performance, measuring organizational health relative to our global benchmark.
Tailor your cultural journey
The OHI also illuminates employees’ perceptions and the effects of on-the-ground behaviors on performance and health. This informs the steps your organization must take to reach its health goals.
Focus on sustainable performance
We ensure your organization is set up for long-term success by helping your people build the mindsets, skills, and capabilities they need to sustain all changes made to improve health.
Our impact
13% increase in volume
for an EMEA automobile manufacturer
40% of target achieved
for APAC telecom carrier within 9 months of OHI implementation
Featured experts
Alexandra Camp
PartnerNew York
With a deep understanding of organizational health, Alex collaborates with leaders to build and sustain a culture of performance...
Arne Gast
Senior PartnerAmsterdam
Offers extensive global expertise in people and organizational performance, including organizational design, transformational...
Drew Goldstein
PartnerMiami
Guides successful change management for sustained business performance, including driving talent initiatives, enhancing culture,...
Ben Fletcher
Senior PartnerSydney
Brings deep expertise in people topics, particularly in designing and driving large scale culture and change, capability-building,...
Rajesh Krishnan
PartnerNew York
Leads enterprise-wide transformations efforts that focus on performance and health, helping organizations deliver lasting improvements...
John C. W. Parsons
Senior PartnerCalgary
Transforms large industrial sites and organizations by implementing the latest performance-based approaches and leveraging the...
Aaron De Smet
Senior PartnerNew Jersey
Delivers growth, innovation, and organizational agility and is an expert on culture change, leadership development, team effectiveness,...
Richard Steele
PartnerNew York
Designs and delivers purpose-driven transformation programs and is an expert in culture change, organizational agility, and using...
Brooke Weddle
Senior PartnerWashington DC
Drives lasting change at scale for global organizations through digital transformation, operating-model redesign, enterprise...
Featured insights
Blog Post
Seizing the upside: improving organizational health for Australian and New Zealand companies
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The latest snapshot of McKinsey’s Organizational Health Index sees Australian and New Zealand businesses on a healthy baseline...
Blog Post
Hybrid can be healthy for your organization—when done right
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Lessons learned from a fully remote organization can help overcome the challenges of hybrid and improve organizational health....
Article
Organizational health is (still) the key to long-term performance
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McKinsey’s latest findings on organizational health demonstrate that it remains the best predictor of value creation and...
Article - McKinsey Quarterly
The yin and yang of organizational health
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Sustained performance over the long term and successful transformation in the near term require many of the same ingredients.
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Related practice
People & Organizational Performance
We work shoulder-to-shoulder with our clients to ensure their organizations are capable of achieving the transformation they want and sustaining it for years to come.