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Edited by Barbara Tierney Senior Editor, New York |
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This week, we look at what executives need to know about tech innovation across industries. Plus, how the US government is addressing poor marks in its customer service, and Arianna Huffington on why investing in employee health should be a bottom-line priority.
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Arianna Huffington, the founder of the Huffington Post and the author of 15 books, including Thrive and The Sleep Revolution, has long been an advocate of improving people’s physical and mental health. She launched Thrive Global in 2016 “to help individuals, companies, and communities improve their well-being and performance—and debunk the collective delusion that burnout is the price we must pay for success,” as Thrive’s website puts it. In a recent interview with McKinsey partner Erica Coe, Huffington discusses burnout, resilience, preventive care, the essence of a fulfilled life, and the importance of sleep. “Investing in employee well-being and mental health is not a warm and fuzzy benefit,” she says. “It is essential for sustainable business success.” |
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This integrated physical and virtual experience will have three core characteristics: immersive, interactive environments that use technologies such as virtual reality and augmented reality to give a sense of presence and mimic the realism of the real world; a modifiable but persistent state where you can build, create, and interact similar to the way you interact in the physical world; and a digital identity that is as valuable and unique as your physical identity. |
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For now, I’d say we have just the glimmer of the metaverse. Given that, companies are asking tough questions: Is this all hype and a distraction? Should I pilot an experiment to learn about it? Is this an investable thesis that I should take seriously now? Is it such a serious pivot that I should worry about my core business? And if I can’t answer those questions with confidence, what should I do now? |
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